Sua segurança é nossa prioridade

Desinfecção certificadaStandard Cleaning Guide

Em resposta ao Coronavírus (Covid-19) decidimos implementar um protocolo completo de limpeza e desinfeção nos nossos alojamentos.

Pessoal de limpeza e manutenção

O pessoal de limpeza está equipado com material de proteção como luvas descartáveis e máscaras. Devem lavar as mãos antes de começar e desinfectar os telemóveis.

Quando acabem de limpar e antes de sair, devem desinfetar os pomos de todas as portas.

A equipa de manutenção (piscina, jardinagem, etc) não tem acesso ao alojamento durante a estadia do turista, salvo casos extremos nos quais é preciso arranjar algo com urgência.

Produtos desinfectantes

A equipa de limpeza usa produtos desinfectantes biocidas eficazes contra o coronavírus e certificados por entidades como a Direção Nacional de Saúde (DGS), ou outras fontes oficiais. Deverá seguir as indicações de uso para garantir a eficácia.

Alguns exemplos de produtos podem ser:

• Hipoclorito de sódio concentrado 1/1000
• 25 c.c. de lexivia em 1 litro de agua
• Concentrados de etanol 62-71% o Peróxido de hidrogênio a 0,5%

Para efetuar a limpeza são utilizados produtos descartáveis como papel para desinfectar as superfícies. No caso de utilizar panos, devem ser lavados a uma temperatura de 60ºC depois de cada uso.

Superficies de contacto frecuente

As superfícies de contacto e onde podem permanecer o vírus por mais tempo devem ser desinfectadas metodicamente com os produtos aconselhados. Estas são:

• Interruptores de luz, fichas e tomadas. interruptores de candeeiros de mesa e ventoinhas
• Parapeitos e puxadores de janela
• Puxadores e maçanetas de armários
• Comandos para grandes aparelhos electrónicos e electrodomésticos.
• Comandos e cabos para aparelhos eléctricos e electrónicos
• Comandos para regular a temperatura
• Cabides e porta-bagagens
• Puxadores das gavetas de escritório
• Controlos remotos
• Brinquedos, jogos e serviços para crianças, tais como cadeiras altas
• Corrimãos de escadas e varandas exteriores

Chão e casas de banho

O chão e casas de banho também devem ser desinfetados com produtos antivírus autorizados, assim como outros objetos como secador de cabelo e equipamentos como gel de duche e sabão, shampoo e artigos de limpeza.

Louça, talheres, utensílios de cozinha e electrodomésticos

Como medida preventiva, toda a louça e utensílios de cozinha, ainda que não tenham sido usados, devem ser lavados no lava louça a uma temperatura de 65ºC.

Os eletrodomésticos como máquina de café, torradeira, microondas, interior do frigorífico, etc. também devem ser desinfetados com produtos recomendados.

Tecidos, sofás e tapetes

Todos os lençóis e toalhas, ainda que não tenham sido usados, devem trocados e colocar novos.

Previamente têm que ter sido lavados a uma temperatura de 60º em ciclos de lavagem completos.

Os tapetes e sofás devem ser pulverizados com um desinfetante para tecidos como Sanytol (Biphenyl--2-ol: 0.4%, Etanol: 30.6%).

Limpeza e desinfecçãoExtract of VRMA desinfection guideline

In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)

Below you will find a summary of these recommendations.

Cleaning and Maintenance Staff

Cleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.

If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.

The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.

Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.

Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.

Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.

Disinfectants, Cleaning Agents & Materials

The cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.

You can find the list of approved disinfectant and cleaning agents here.

Some of these products are:

• Hydrogen peroxide; Peroxyacetic acid (Maguard)
• Quaternary ammonium (Clorox)
• Sodium hypochlorite (Bleach)

The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.

Disinfection of High-Touch Surfaces and Major Areas

All major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:

Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.

Guest Duties Check-In & Check-Out

It is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.

It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.

If this is not possible the cleaning inspector or cleaner will open a few windows.

Soft Surfaces, Upholstery, Linens and Bedding

Soft surfaces and upholstery will be sprayed with a sanitizing product.

As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.

Dishes, Cutlery, Kitchen Utensils and Household Appliances

As a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products

Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended products

Floors and Bathrooms

Floors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.

Limpeza e desinfecçãoExtract of VRMA desinfection guideline

In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)

Below you will find a summary of these recommendations.

Cleaning and Maintenance Staff

Cleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.

If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.

The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.

Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.

Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.

Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.

Disinfectants, Cleaning Agents & Materials

The cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.

You can find the list of approved disinfectant and cleaning agents here.

Some of these products are:

• Hydrogen peroxide; Peroxyacetic acid (Maguard)
• Quaternary ammonium (Clorox)
• Sodium hypochlorite (Bleach)

The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.

Disinfection of High-Touch Surfaces and Major Areas

All major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:

Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.

Guest Duties Check-In & Check-Out

It is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.

It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.

If this is not possible the cleaning inspector or cleaner will open a few windows.

Soft Surfaces, Upholstery, Linens and Bedding

Soft surfaces and upholstery will be sprayed with a sanitizing product.

As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.

Dishes, Cutlery, Kitchen Utensils and Household Appliances

As a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products

Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended products

Floors and Bathrooms

Floors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.